Last Updated: November 05, 2025
These Terms and Conditions ("Terms") govern your organization's use of PropelMapper's advisory platform. By subscribing to PropelMapper, your organization agrees to these Terms and establishes a commercial relationship for platform services.
By using our platform, your organization agrees to abide by these Terms. Continued use of PropelMapper constitutes acceptance of these Terms and any updates.
PropelMapper provides software-as-a-service to professional advisory teams, enabling them to manage client relationships, capture field observations, and streamline advisory workflows. Our platform includes:
Our platform is designed for professional advisory organizations serving clients in agriculture, horticulture, animal health, and related industries.
PropelMapper reserves the right to modify or discontinue services for improvement or operational reasons. Subscribers will be notified of significant changes with reasonable advance notice.
The platform may be used only for professional advisory services. Each team license authorizes access for one professional advisor and their associated team data. Your organization is responsible for all activity that occurs under your account.
Accounts overdue by more than 30 days may result in service suspension. Service will be restored upon receipt of payment. PropelMapper reserves the right to charge interest on overdue amounts at the legal rate.
We handle user data as outlined in our Privacy Policy, respecting user privacy and complying with data protection regulations including POPIA.
Cookies are used for maintaining authenticated sessions. We do not track user activity for marketing purposes inside the application. Cookie preferences can be managed through your browser settings.
Under POPIA, PropelMapper has different responsibilities depending on whose information we're handling. For a detailed explanation, please see our Privacy Policy.
1. For your account information (your name, email, team members, billing): PropelMapper is the responsible party (data controller under POPIA)
2. For your client data (information about people you serve): You are the responsible party, PropelMapper is your operator (data processor under POPIA)
By using PropelMapper, you confirm that:
PropelMapper promises to:
We use carefully selected third party services including AI transcription and EU-based cloud hosting. These services:
By using PropelMapper, you authorize us to use these third party services.
If someone you serve (a client, grower, or other person) contacts us directly about their data, we'll forward their request to you. You're responsible for responding to them as the responsible party under POPIA.
All client data, field observations, voice recordings, and service information you enter into PropelMapper belongs to you. We claim no ownership. We only process it to provide our service to you.
Our platform uses AI services for voice transcription and natural language processing. These services:
You agree your use must comply with AI service usage policies. Normal advisory work is fully compliant.
You agree to protect PropelMapper from claims arising from: failure to get proper consent from your clients, unauthorized use of the platform, or violations of POPIA in how you collect client data. PropelMapper is not liable for your POPIA compliance as the responsible party.
PropelMapper retains all intellectual property rights in the software platform, including all code, designs, features, and documentation. This ensures continued innovation and platform security.
You retain all ownership rights to data you enter into PropelMapper, including:
You grant PropelMapper a limited license to process your data solely for the purpose of providing platform services to you. This license terminates when your account is closed and all data is deleted.
You may terminate your subscription at any time with 30 days written notice. You will remain responsible for payment through the end of your current billing period or annual commitment.
PropelMapper may terminate service if:
Upon termination, you will have 30 days to export your data from the platform. After 90 days from termination, all data will be permanently deleted from our systems. Termination does not relieve you of payment obligations for services rendered prior to termination.
Disputes will be resolved through arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa, ensuring a fair and efficient conflict resolution mechanism.
These Terms are governed by the laws of the Republic of South Africa. The parties consent to the non-exclusive jurisdiction of the South African courts for any disputes that cannot be resolved through arbitration.
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
PropelMapper (Pty) Ltd
Registration: K2024365963
Comprehensive rewrite to reflect B2B commercial nature and POPIA compliance:
Initial terms and conditions published.